What happens after I send a request?

Our team checks every request by hand, including the license on your account. You can follow it in Copyright claims in your account, where it shows one of these:

• Received: we have your request.
• In review: we are checking it.
• In progress: we are working on the claim.
• We need more information: we will contact you by email with what we need.
• Claim released: the claim has been released. We also email you.
• Closed: the request is finished.

When the claim is released, we email you. If we need anything from you, we contact you by email. How long a claim takes depends on the platform and on who filed it, so we cannot promise a time.